Understanding Support Coordination: A Guide for Participants

Support coordination is designed to help participants understand and implement their NDIS plan. If coordination is included in your plan, it can be one of your most valuable supports.

What coordinators help with

Coordinators explain plan budgets, connect you with suitable providers, troubleshoot issues, and help you build capacity to manage supports over time.

Levels of support coordination

NDIS plans may include support connection, coordination of supports, or specialist support coordination depending on complexity and goals.

Working collaboratively

The best outcomes happen when participants, families, and coordinators communicate openly about priorities, challenges, and changes in circumstances.

Making the most of meetings

Come prepared with questions, recent updates, and goals you want to progress. Regular check-ins keep your supports aligned with what matters to you.

When to ask for a review

If your needs change significantly, your coordinator can help you prepare for a plan review and adjust services in the meantime where possible.